Big ole business just itching to get more money from people’s grief… until they’re called out in front of enough people online.

  • HeartyBeast@kbin.social
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    11 months ago

    From the article:

    If Caitlin did want to try to get the original amount back, she’d have to email and send the death certificate to a specific email address

    Did she try - you know - doing that?

    • jol@discuss.tchncs.de
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      11 months ago

      It says it would take 30 business days. That means it would pass the date the cruise starts, so she would not be able to get a refund at all.

      • WarmSoda@lemm.ee
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        11 months ago

        No. That’s not how things work.
        The refund could take 30 days to go into her bank account. She would get the refund if she sent them the info like a normal person.

      • HeartyBeast@kbin.social
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        11 months ago

        It says it could take up to 30 days. That doesn’t mean that the refund might still not have been granted even post-cruise.