• lobut@lemmy.ca
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    4 months ago

    Annoying thing is the phone system they use to divert your call. It feels almost intentional to get us not to speak to a representative.

    • Ep1cFac3pa1m@lemmy.world
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      4 months ago

      Had that experience with Comcast about 2 weeks ago. Took 15 minutes and three attempts to get to a representative. The chat bot couldn’t figure out what I meant when I said I needed my cable buried again. On a side note it’s been 2 weeks and they still haven’t sent anyone out to bury it again 🤦‍♂️