• Socsa@sh.itjust.works
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      6 months ago

      It’s because assholes like the controversy and want to support the company. There was a time, long ago, when CFA legitimately had the only good fast food chicken, but those days are long gone. CFA is mid tier at best, so the only reason people would get in line to eat there these days is to own the libs

    • dejected_warp_core@lemmy.world
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      6 months ago

      $0.02: I can’t prove it, but I think it comes down to the line itself being a mode of advertisement. You wouldn’t want to eat somewhere unpopular, and a hyper efficient drive-through would give that appearance. To blunt the impact of a deliberately slower drive-through, they put people out front* to greet customers so they don’t feel ignored in line. This in itself is something other chains don’t do and, instead, have to crush the drive-through line fast, just to keep everyone’s blood pressure in check. It’s better “customer service”, but as OP illustrates, places your staff out in the elements.

      Meanwhile the food is bland and factory-assembly-line consistent, with toppings that range from bland to sweet and bland. Perfect for kids and adults that already have enough excitement in their lives. Are powdermilk biscuits on the menu yet?

      (* if this is a corporate-mandated thing, it’s freaking brilliant. A manager can’t realistically pull one of the greeters to handle a kitchen disaster in the moment, since they’re outside. So, service in this regard is hard for management to screw up.)

    • Lucidlethargy@sh.itjust.works
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      6 months ago

      Man, I never missed the food even a single day since I stopped eating there around a decade ago due to the biggotry. It was always really greasy, and it made me feel like shit a half an hour after eating it.

    • GBU_28@lemm.ee
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      6 months ago

      It’s cause.most people have no clue about that and ultimately don’t care. They aren’t engaged and aren’t seeking to be.

      It’s fast, clean and decent enough to Garner a lot of customers.

    • BoofStroke@sh.itjust.works
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      6 months ago

      Especially now that McDonald’s has the same exact thing. They even stole the bag. And are open on Sundays.

      My go-to is rofo though.

    • EtherWhack@lemmy.world
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      6 months ago

      This is one of the reasons I don’t get food from them or in-N-out. It may be illogical, but they tend to get a plot in a shopping center and take over a huge portion of the parking lot, pushing out customers from other stores in the shopping center. I couldn’t even get into the driveway to go to the grocery store one time because they were mis-managing the queue and had to go across town to the other store.

      • Snot Flickerman@lemmy.blahaj.zone
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        6 months ago

        There’s a whole ass freeway exit I purposefully avoid for the same reasons. It’s a nightmare getting on and off because of a fucking chicken restaurant.

    • SlothMama@lemmy.world
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      6 months ago

      The food does taste good, and it’s reasonably healthy for fast food, additionally they pay and typically treat their employees well.

    • moog@lemm.ee
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      6 months ago

      Fr it’s not even that good. People lost their shit about it so I tried it and I was super underwhelmed. So many better options out there.

    • JCreazy@midwest.social
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      6 months ago

      This may be conjecture, but I think that the reason that they’re so busy is because people think that if they don’t eat there then they won’t get into heaven.

    • braxy29@lemmy.world
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      6 months ago

      can’t speak for the bigots, but as a non-bigot who buys it for my kids a couple times a year -

      there is no ethical consumption under capitalism. i say this as someone who doesn’t shop at amazon or wally world, but it’s really difficult to avoid every single brand/company with an asshole owner/ceo. additionally, my impression is they are one of the better employers in the area for people who just need a job and lack skills/ability to do something else.

    • WoahWoah@lemmy.world
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      6 months ago

      All the people here talking about boycotting chik-fil-a, yet the “boycott” has been going on for almost five years now and it made literally no difference.

      They’re way more likely to be affected by the right-wing boycott due to the company having a VP of DEI than a bunch of people that never ate there in the first place “boycotting” because of bigotry.

    • lookorex@lemmy.world
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      6 months ago

      I mean, if you don’t mind/know about the bigotry, it’s pretty fuckin good chicken. And their waffle fries are good too. Haven’t eaten there in years and I do miss the food. But it’s still a hard no for me.

      • Snot Flickerman@lemmy.blahaj.zone
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        6 months ago

        Oh no, do you cry and piss and moan every time someone validly critiques a business you just want to shop at without having to think about ethical considerations?

        Someone call the fucking waahhhmbulance. So sorry that ethics are so hard for you.