CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks Wednesday. That led to an outage that has continued to impact operations.
For prospective car buyers, that’s meant delays at dealerships or vehicle orders written up by hand. There’s no immediate end in sight, but CDK says it expects the restoration process to take “several days” to complete.
There are a lot of industries that have niche software needs. It’s hard for a competitor to break in because the market is only so big and it’s better to have something standard and time tested.
Interoperability is often limited to a one-time database migration, and often requires a specialist to do a lot of the transfer manually.
I don’t know if that’s the case with this software because it’s not my industry, but I’ve dealt with similar issues. You’d be surprised how much of the world still runs on AS/400