Waiting for 30 minutes to access the Web site of the Road Safety Authority, the Irish equivalent of the DMV. Too bad they don’t have physical offices where I could queue personally…

  • DancingBear@midwest.social
    link
    fedilink
    English
    arrow-up
    312
    ·
    8 months ago

    lol. They have actually created the same experience online as in person dmv.

    10/10. Their IT department is genius

    • odium@programming.dev
      link
      fedilink
      English
      arrow-up
      111
      ·
      8 months ago

      It’s actually a bit better because you can be doing other stuff rather than wait in a line in a physical DMV.

      • affiliate@lemmy.world
        link
        fedilink
        English
        arrow-up
        87
        ·
        8 months ago

        yeah that’s a pretty big oversight tbh. they should make the website play “hold” music and add some “timeout” popups you have to keep clicking

        • ashok36@lemmy.world
          link
          fedilink
          English
          arrow-up
          17
          ·
          8 months ago

          Sounds like the unemployment insurance website here in Florida. I had to use it during covid and it was one of the singularly worst experiences of my life.

        • Zron@lemmy.world
          link
          fedilink
          English
          arrow-up
          11
          ·
          8 months ago

          You’re giving me flashbacks to the online training my work makes me do every year.

          I almost failed the first of 7 courses because I made the mistake of trying to do actual work while listening to the training, and didn’t realize there was a 5 minute timer for inactivity on the video player. And no, there was no additional time provided to complete the training. It was mandatory but essentially had to be done on your own time.

          • ChunkMcHorkle@lemmy.world
            link
            fedilink
            English
            arrow-up
            12
            arrow-down
            1
            ·
            8 months ago

            It was mandatory but essentially had to be done on your own time.

            In the US, if you are an hourly non-exempt employee, that is overt wage theft in all 50 states. If a task is made mandatory by an employer, they must pay you for the time you spent on it.

            I know this doesn’t help you now, of course, but it’s good to know in case you run into it again and feel like pushing back with a report to the Dept of Labor.

          • Passerby6497@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            7 months ago

            It was mandatory but essentially had to be done on your own time.

            Fuck that, training and any kind of policy testing should absolutely be on company time. I always throw shit like that in a general/admin bucket in my time card.

            You make me do it, you pay me to do it.