I’m reminded of a radio interview with, I believe, an RBC rep a couple decades ago. They were asked about their various fees and why they kept them as they were so unpopular with their customers. The response was along the lines of, “Well, it’s only a small part of our revenue.” I was sort of thinking, “What, so you can’t think of a reason, either?!”
I like both of these ideas.
I’m reminded of a radio interview with, I believe, an RBC rep a couple decades ago. They were asked about their various fees and why they kept them as they were so unpopular with their customers. The response was along the lines of, “Well, it’s only a small part of our revenue.” I was sort of thinking, “What, so you can’t think of a reason, either?!”