I don’t understand how the heck Bunnings manages to have so much public good will.

For me:

I go into giant warehouse size of small city

find what i want, price is decent

i go through self checkout and leave

👍

everytime I’ve been has been fine? except when I look for a small widget that has 10 in stock on the website but there’s none on the shelf because scumbags have stolen them all but 99% of the time it’s fine