Today at the grocery store a sweet older lady approached me and asked if I knew anything about computers. I said yes I do, and she produced a mouse saying that her son set up Linux mint for her and she was wondering if the mouse was compatible. It needed kernel version 2.6 or newer so I said that the mouse should work, guessing mint itself was probably newer than that kernel. Happy with my answer, we chatted a little, then she thanked me and left.
It was a nice experience, so I thought I should share!
I literally set up Ubuntu for my mother (an old lady by now) 10+ years ago, and she has absolutely no problems with it other than the occasional LTS version updates that I need to do for her. I am pretty sure the overall tech-support I had to do for her over all these years is actually lower as it is much more difficult to accidentally mess up a desktop Linux than some Windows installation.
I live a few hours away from her and can’t just go out and buy her a new mouse (and she doesn’t like online shopping), so the OP story could be exactly her to the letter (except she isn’t using Linux Mint).
I installed Fedora on my aunt’s laptop she runs an eBay business with. She only ever used Excel for a spreadsheet she tracks her accounts with and Chrome for her listings. Replaced them with Libre office calc and Chromium, didn’t really need to explain anything to her
To be fair chrome is an option on Fedora as well