I read an article about ransomware affecting the public transportation service in Kansas, and I wanted to ask how this can happen. Wikipedia says these are “are typically carried out using a Trojan, entering a system through, for example, a malicious attachment, embedded link in a phishing email, or a vulnerability in a network service,” but how? Wouldn’t someone still have to deliberately click a malicious link to install it? Wouldn’t anyone working for such an agency be educated enough about these threats not to do so?
I wanted to ask in that community, but I was afraid this is such a basic question that I felt foolish posting it there. Does anyone know the exact process by which this typically can happen? I’ve seen how scammers can do this to individuals with low tech literacy by watching Kitboga, but what about these big agencies?
Edit: After reading some of the responses, it’s made me realize why IT often wants to heavily restrict what you can do on a work PC, which is frustrating from an end user perspective, but if people are just clicking links in emails and not following basic internet safety, then damn.
The security team at the company I work for sends out test phishing emails and if you fall for it they make you change your password. I think this annoyance helps people learn to pay attention. It doesn’t seem like we have had to do as many resets due to these as time goes on.
This works IMO. Our company used to do this. Hell, I even fell for one once, which is some shameful shit considering I work in the tech industry. That shame enough though has kept me more on toes ever since.
I almost fell for the last one they did. It was disguised as a link to a shared item on teams that that asked for your creds and I assumed it was another shitty half baked Microsoft thing that single sign in wasn’t working on. The only reason I didn’t log into it was because I was like “fuck it I’ll just open it from teams instead” only to find that it wasn’t in Teams.
I’ve flagged several suspicious looking but actually legit emails that were originated by internal groups but used very scammy sounding language (warning of dire consequences, extreme urgency, links to external websites as reference to something claimed to be internal process…)
Hopefully those departments sending emails like that get some education too…
Stay suspicious. As a security guy, i’d way rather respond to 1,000 false positive reports than have an employee that doesn’t think about it and just clicks.