Cloudflare took down our website after trying to force us to pay 120k$ within 24h
robindev.substack.com
TL;DR: We've been on the Cloudflare Business plan ($250/month) for years. They suddenly contacted us and asked us to either pay them $120k up front for one year of Enterprise within 24 hours or they would take down all of our domains. While this escalated up our business we had 3 sales calls with them, trying to figure out what was happening and how to reach a reasonable contract in a week. When we told them we were also in talks with Fastly, they suddenly "purged" all our domains, causing huge downtime in our core business, sleepless nights migrating away from CF, irreparable loss in customer trust and weeks of ongoing downtime in our internal systems.

Also, interesting comment I found on HackerNews (HN):

This post was definitely demoted by HN. It stayed in the first position for less than 5 minutes and, as it quickly gathered upvotes, it jumped straight into 24th and quickly fell off the first page as it got 200 or so more points in less than an hour.

I’m 80% confident HN tried to hide this link. It’s the fastest downhill I’ve noticed on here, and I’ve been lurking and commenting for longer than 10 years.

  • KairuByte@lemmy.dbzer0.comEnglish
    501·
    6 months ago

    Okay, yes this is an issue. But small business? This was a multinational casino site… that doesn’t scream small business to me.

    • sudneo@lemm.eeEnglish
      84·
      6 months ago

      Online casinos can become international very simply, it doesn’t necessarily mean it’s a big company. You usually get a license and can operate in that country + a number of gray markets. Ofc there are also huge companies, but “international” doesn’t mean much for an online business.

      • KairuByte@lemmy.dbzer0.comEnglish
        8·
        6 months ago

        Yes… but 4 million active users is quite high. I doubt anyone would consider that “small business”.

        • sudneo@lemm.eeEnglish
          1·
          6 months ago

          Yes, that’s true. I guess that is for sure a better metric that being “international”.