Company apologizes after AI support agent invents policy that causes user uproar

arstechnica.com

Company apologizes after AI support agent invents policy that causes user uproar

arstechnica.com

Yuritopiaposadism [none/use name]@hexbear.net to

technology@hexbear.netEnglish · 9 days ago

Frustrated software developer believed AI-generated message came from human support rep.

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